George Thomas is currently working retained with a leading, global player within the packaging manufacturing market.
We are actively recruiting a Customer Quality Engineer to drive continuous improvement activities and improve customer satisfaction across their facility.
The role is based in the Spartanburg, SC region.
Position Location: On-Site – Relocation support available
As a Customer Quality Engineer, you will drive continuous improvement and implement corrective and preventative actions to enhance customer satisfaction and reduce complaints.
What Impact Will You Make
- Ensure a safe work environment, adhering to Good Manufacturing Practices (GMP) – Report food safety issues promptly.
- Initiate corrective actions for any non-conformances
- Participate in quality manager-assigned duties
- Operate instruments to evaluate packaging quality
- Conduct statistical reviews and analyses to inform improvements
- Collaborate with the QA Manager on product holds and releases
- Serve as backup HACCP coordinator; participate in internal and supplier audits
- Assist in developing and maintaining food safety and quality programs
- Organize GMP audits alongside QA and Production teams
- Act as liaison for internal and external quality issues – Lead investigations, log complaints, and analyze root causes
- Address supplier concerns and generate necessary claims
- Spearhead CAPA initiatives and process improvement projects
- Analyze quality performance data using various tools – Support Lean tool deployment (5S, cycle time studies, etc.)
What Will Make You Stand Out
- Minimum 3 years in Quality Assurance
- Familiarity with injection molding processes is a plus
- College degree in an engineering discipline or similar
- Strong organizational skills
- Excellent communication skills, both verbal and written
- Experience with Microsoft Excel and Word
Please apply or reach out to me directly if you are interested samuel.thomas@george-thomas.com
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